Please note that all packages or advertisers banners once paid are non refundable.
Only in very extreme cases may we consider any refund but this is purely based on a case by case basis.
We have different methods of payment being PayPal Account, Credit cards via Pay Pal (no account needed),Bank to Bank transfer and our credit card processor Siam Pay.
We also have a system whereby you may add funds to your balance instead of either renewing every month or you can if you wish set your settings to auto renew.
If you upgrade or downgrade your package during the course of a paid package before it's expiry please note that any balance from your current package is not creditable or transferable to your new package. However if you have any funds in your online balance as shown in your account under your Finance and Current Credit Balance tab, then provided that you notify us by e mail and that you have received a confirmation from us, then on removal of your account and all listings we will refund any outstanding balance to you by same the method that we received it less any original incoming charges (credit card, Pay Pal or bank charges) when we received the payment and that all repayment costs are to your account and will be deducted from the repayment.
We only use accredited payment methods and do not see, store or keep any credit card information and all processing information is via their web site.
Please note that by registering you are automatically deemed to have accepted all our terms and conditions
We look forward to working with you.
Phuket Island Holdings 23/1 Moo 4, Phuket, Thailand +66 88 761 4090